Stairlift Guide

Different types of stairlifts are available for different types of stairs. While each stairlift is individually tailored to the stairs it’s installed on, they can be broadly divided into three main types. Read on for more details…

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Stairlift types

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Installation

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Surveys

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Aftercare

STAIRLIFT TYPES

Stairlifts have two main components – the ‘stairlift rail’ and the ‘stairlift carriage’. The rail runs the length of the stairs and the carriage is mounted to the rail and moves up and down it, carrying the stairlift user. The type of stairlift you need is determined by the features of your stairs and their location. The three main types are Straight Stairlifts, Curved Stairlifts and Outdoor Stairlifts.

  • Straight Staircase Stairlift
  • Curved Staircase Stairlift
  • Outdoor Staircase Stairlift
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Acorn stairlift installation

Installation

Installation of your Acorn Stairlift is carried out by Acorn’s own highly-trained engineers. It’s quick, straightforward and you won’t need to clean up or redecorate. Installation is usually within a few days of your order, but can be NEXT DAY in cases where urgency is essential.

  • SKILLED INSTALLERS
  • QUICK AND EFFICIENT
  • MINIMAL DISRUPTION

FREE NEXT DAY INSTALLATION

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SURVEYS

HOME SURVEYS

A home survey is essential to collect all the necessary information about your stairs and what you need from your stairlift. It’s your chance to speak with a stairlift expert in the comfort of your home. Your local Acorn surveyor will answer all your stairlift questions, even the ones you hadn’t thought of! Only after your survey can Acorn quote an accurate all-inclusive price for the supply and installation of your tailor-made stairlift.

VIRTUAL SURVEYS

In response to the COVID-19 pandemic, Acorn Stairlifts developed the option of a remote ‘Virtual Survey’ to reduce the need to visit customers’ homes in person. It’s a simple step-by-step process carried out over the phone. You’ll be guided by a stairlift expert to take key measurements. The Virtual Survey is best suited to less complex staircases and offered as an option. You can still opt for a COVID-safe in-person visit if you’d prefer it.

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Acorn stairlift installation

Aftercare & Servicing

Trustworthy service

Once installed, your stairlift will benefit from an annual check and service to keep it in optimum condition. It protects your investment and prolongs your stairlift’s working life. Acorn uses its own highly-trained stairlift engineers to ensure the highest standards of care.

Priority attention

Your first annual service and cover against breakdown and repair are covered by your warranty. After that, Acorn offers an extended warranty or a choice of annual service agreements. Both are cost-effective ways to protect your stairlift and guarantee priority attention if a callout is needed.

  • ANNUAL CHECK AND SERVICE
  • HIGHLY-TRAINED SPECIALISTS
  • ONGOING MAINTENANCE